Basic Troubleshooting

SYMPTOM : Flashing LED Light after switching on

Diagnosis : Loose Faucet / Nozzle

Remedy Action: Ensure Faucet / Nozzle is properly affixed by twisting it anti-clockwise to lock it


SYMPTOM : No Lights / Chimes after switching on

Diagnosis : Power Input Issues

Remedy Action : Ensure Power Cord is fully inserted


SYMPTOM : Intermittent Oxygenation after Powering on

Diagnosis : Stored Oxygen Supply in Device might be depleted

Remedy Action : Power on and off OXYTAP device at least 3 times


SYMPTOM : Weak Infusion with single or almost no Bubbling observed

Diagnosis : Indication of Malfunctioning Pump

Remedy Action : Submit a Support ticket with us


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